We offer 24/7 support on our website, Facebook, Instagram message button.You can also contact us via email: firstname.lastname@example.org
Message us on Instagram @kingseveneyewear
We will refund your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.
Money is refunded within 15 days.
With 'Free Return' service, you get 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason, as long as they are unused, unwashed and in their original condition – complete with the original packaging, tags, etc, 35% restocking fee on opened products, no restocking fee on unopened products. It's easy and fast!
Not all countries have Free Return service. At present, supported countries include the mainland territories of the United States, Canada, Australia, United Kingdom, France, Spain, Germany, Russia, South Korea, Saudi Arabia, UAE, Italy, Netherlands, Poland, Brazil and Israel.
Countries outside the scope above:
We offer 15 days returns on all orders worldwide. Countries outside the scope above will have to cover return shipping cost. Products must include all original packaging. 35% restocking fee for opened products / no restocking fee on unopened products.
Return Shipment Fee
• Returning packages via a designated local return service point or via a door-to-door pickup service is free.
• Note: You can only avail one-time free local return for one order. If you initiate multiple return requests under an order, only one of your request will get this service, and other return requests will be covered by the buyer. Therefore, please consider returning jointly the products to avoid paying that additional shipping cost.
For any other concerns or questions please contact us.
King Seven Eyewear offers Lifetime Manufacturer's Warranty for all of our products. Buyer will need to pay deductible of $20.00 to process warranty replacement.
We offer FREE worldwide shipping! Details about shipping will be emailed to customer after payment is verified.
Tracking Information takes time to update, if you use our "Track Order" feature and you don't see an update, please check back in a day or two for it to populate.Shipping time will depend in which country you ordered from.
We ship your order after the payment is verified (2-3 business days).All shipping will include tracking information sent to customer's e-mail.